So you know those funny commercials for Capital One... no hassles no fees... OH how AWESOME!! Except it's not true... at all. I have two Capital One cards. I've had them for about i want to say 10 years. I have never found them to be hassle free or fee free. In fact my one card they like to charge me an annual membership fee for, EVEN THOUGH i declined whatever shit club or service it is exactly the fee pays for several times. THEY still charge me for it!! So i hadn't used either card in a year (they are fully paid off). And i get this late notice on the one card i'm like WHAT THE CRAP?! (i used a different cuss but i digress.) Well they charged me a 39$ membership fee in August! But didn't send me a bill (awesome) so they waited until the end of September and 2 late fees later to let me know i was late paying a membership fee i knew nothing about!! SO when i called about it, it was i'm afraid just a few days too late to remove the membership fee BUT we could get rid of the late fees for you...
Well thank you for treating a long time customer so well! I'm just so glad the no hassles no fees are for new members only. Isn't that great folks? So i cancelled the card right then and there after paying the 39$ for nothing! Yippee Party time everyone!
Then lets move on to the other card i have with them... somewhere along the way they put a password on it... THEY did. Not ME. THEY DID. I have no idea what this password is... therefore i can't call and TALK to them about this card BUT i can go online and use their online services... b/c i know my online login... MAKE SENSE of that! Please. I need to cancel this card as well... but i don't know the mystical magical password... so i can send a letter requesting they remove the password along with the letter i need to send a copy of my license and SS card i believe... that's comforting isn't it. That sounds hassle free doesn't it... Magical almost.
And that my friends is why i will no longer be a Capital One customer and how i was able to run 2 miles in 17 minutes. end rant.
hopefully later (or tomorrow) i will have a much more fun post for you.
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2 comments:
I totally understand. The same thing happened to me, but luckily they got tired of me not paying my bill on time (which I didn't b/c I also opted for not having the membership fee thing) & cut it off themselves. After paying it off fully I called to see if I could use it & they told me no b/c they canceled the service. Needless to say I was happy they did that. I now have not credit cards!
I don't know what to do about the magical password protected one. Yuck! I hope to be credit card free very soon (1 more to go). Thanks for your comment! Do you have a blog?
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